Shipping and Returns Policy

At FMT Design and Print, we want you to be completely satisfied with your purchase. This Shipping and Returns Policy outlines our procedures for shipping, returns, and exchanges.

Shipping Information

We offer shipping to addresses within Ghana. Shipping costs and delivery times may vary depending on the destination and the size of your order. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Returns and Exchanges

If you are not satisfied with your purchase, you may return or exchange the item(s) within 7 days of receipt. To be eligible for a return or exchange, the item(s) must be unused, in the same condition as received, and in the original packaging. You will be responsible for return shipping costs unless the return is due to an error on our part.

To initiate a return or exchange, please contact our customer service team at support@fmtdesignandprint.com. Once your return is received and inspected, we will process your refund or exchange as promptly as possible.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at support@fmtdesignandprint.com. We will arrange for a replacement or refund, depending on the nature of the issue.

If you have any questions or concerns about our Shipping and Returns Policy, please contact us at policy@fmtdesignandprint.com.